Invite coworkers

A coworker joins your organization through an invitation. You invite the person by their personnummer, and when they log in with BankID, Rytmia recognizes them and shows the invitation. There is no code and no link to pass on.

Invite

1. Open Coworkers under Administration and choose Invite.
2. Fill in First name and Personnummer.
3. Under Send the invitation by, choose Text message or Email and fill in the number or address.
4. Choose a Language and one or more Roles.
5. Choose Send invitation.

The first name is only used to greet the person in the message. The personnummer decides who can take the invitation, so check it carefully.

You can also invite your team in the Invite your team step when you set up the organization. The form is the same.

The personnummer

The personnummer is only used to recognize the person when they log in with BankID. Once the invitation is sent, only part of the number is shown, for example 19900101-••••, and nobody can read it out in full again, not even whoever sent the invitation.

The number on a sent invitation can’t be changed. If you typed it wrong, revoke the invitation and send a new one.

What the coworker gets

The coworker gets a text message or email with no link. It says that your company has invited them to Rytmia, and asks them to open the app or rytmia.app and log in with BankID.

When they log in with BankID, You’re invited appears, and they choose Join … or Decline …. If they are new to Rytmia, they confirm their name first. See Log in with BankID.

Someone who already uses Rytmia at another company sees the invitation the next time they log in, or under You have been invited in the app and under Invitations in the organization switcher on the web. Joining doesn’t affect the organizations they already work in. The app opens the organization they joined most recently.

An invitation is valid for 7 days.

Follow up invitations

If you have invitations that haven’t been answered, or that were declined, it shows at the top of the Coworkers page, for example 2 pending invitation(s). Choose View to see them.

Each invitation shows the partly hidden personnummer, where it was sent, and when it expires, expired or was declined. In an invitation’s menu you can:

• Edit invitation — change the first name, where the invitation goes, the language or the roles. The change applies right away and nothing is sent.
• Resend invitation — send the message again.
• Revoke invitation — the invitation stops being valid.
• Invite again — on an invitation that was declined. This is a new invitation, so you type the personnummer again.

Once the coworker has joined, the invitation leaves the list and the person is among your coworkers.

If the coworker doesn’t see the invitation

The invitation is only shown to the person whose BankID carries exactly the personnummer you typed. If the coworker sees No Rytmia account when they log in:

1. Check that the invitation hasn’t expired.
2. Compare the visible digits of the personnummer with the coworker’s.
3. If they don’t match, or you are unsure of the last four, revoke the invitation and invite again with the right number.

Rytmia doesn’t tell you when someone else logs in. An invitation with the wrong personnummer just stays until it expires.

When the invitation can’t be sent

• A pending invitation already exists for this personal identity number. Resend the existing one instead.
• The person with this personal identity number is already a coworker in the organization. The person has already joined.

Coworkers without a personnummer or BankID

An invitation needs a personnummer, and the coworker needs BankID to log in. Someone who lacks either can’t be invited to Rytmia yet.